18592270042
*POLICY/AGREEMENT*
IF REPAIR IS PERFORMED AND PAYMENT DUE IS NOT ACQUIRED PROMPTLY OR REFUSED, THE CUSTOMER UNDERSTANDS BY LAW WE HAVE THE RIGHT TO PURSUE THEFT OF SERVICES CHARGES AND MECHANICS LIENS ON THE VEHICLE. (NO EXCEPTIONS)
ANY CANCELLATIONS AFTER REPAIRS START, LABOR COSTS WILL BE DUE. DEPENDING ON WORK PERFORMED, PRICES CAN VARY. (NO EXCEPTIONS)
FIRST TIME CUSTOMERS ARE CHARGED IN ADVANCE FOR ANY PARTS OR REPAIRS THAT EXCEED $250.
DIAGNOSTIC FEES ARE DUE IF NO REPAIRS ARE COMPLETED OR DEPOSIT IS NOT MADE AT TIME OF SERVICE. (NO EXCEPTIONS)
ONLINE ORDERED PART WARRANTIES THROUGH OUR VENDORS CAN VARY. CUSTOMER WILL BE ADVISED OF THE SPECIFIC WARRANTY TERMS WITH THE QUOTE. ALL OTHER IN STORE PARTS WILL HAVE AN INDIVIDUAL WARRANTY BASED ON THE MANUFACTURER OR AUTO PART RETAILERS TERMS.
DUE TO COSTS ASSOCIATED WITH SHIPPING, RESTOCKING FEES AND VIN SPECIFIC ITEMS THERE WILL BE NO REFUNDS ON PARTS ORDERED ONLINE IF WORK IS CANCELLED. PARTS WILL BE RETURNED TO THE CUSTOMER WITH NO WARRANTY.
ALL ELECTRONIC PARTS INCLUDING ECU, TCM AND BCM ARE NON REFUNDABLE ONCE PROGRAMMED TO THE VEHICLE THROUGH OUR VENDOR. (NO EXCEPTIONS)
PARTS PROVIDED BY CUSTOMERS WILL NOT HAVE A WARRANTY. ALL REPAIRS HAVE A 3 TO 6 MONTH LABOR WARRANTY IF WE PROVIDE PARTS.
WE ARE NOT LEGALLY OBLIGATED TO DISCLOSE OUR TRACKING INFORMATION TO CUSTOMERS FOR ONLINE ORDERED PARTS PURCHASED THROUGH OUR COMPANY. WITH PROPER UPDATES CLIENTS WILL BE NOTIFIED WHEN ITEMS ARE EXPECTED TO ARRIVE. SHIPPING DELAYS CAN OCCUR ON ONLINE ORDERED PARTS.
WE WILL NOT DISCLOSE ANY INFORMATION ABOUT A CUSTOMER, CUSTOMERS VEHICLE OR REPAIRS WITH ANYONE OTHER THAN THE CUSTOMER
-USED ENGINE LIMITED WARRANTY-
•WARRANTY COVERAGE- THIS WARRANTY APPLIES ONLY TO INTERNAL LUBRICATED ENGINE COMPONENTS INCLUDING BUT NOT LIMITED TO PISTONS, PISTON RINGS, CONNECTING RODS, CRANKSHAFT, CAMSHAFT AND INTERNAL BEARINGS. IF ANY COVERED INTERNAL COMPONENT FAILS DUE TO MECHANICAL DEFECT, STROKING PISTONS MOBILE MECHANIC LLC MAY REPAIR OR REPLACE THE ENGINE AT OUR DISCRETION.
•WARRANTY EXCLUSIONS- THIS WARRANTY DOES NOT COVER ANY EXTERNAL COMPONENTS OR GASKETS INCLUDING BUT NOT LIMITED TO HEAD GASKETS, VALVE COVER GASKETS, OIL PAN GASKETS, INTAKE OR EXHAUST MANIFOLD GASKETS, SEALS, SENSORS, WIRING, FUEL SYSTEM COMPONENTS, COOLING SYSTEM COMPONENTS, BELTS, HOSES OR ACCESSORIES.
•CONDITIONS OF WARRANTY- CUSTOMER MUST MAINTAIN PROPER ENGINE OIL LEVELS AT ALL TIMES, FOLLOW MANUFACTURER MAINTENANCE RECOMMENDATIONS AND IMMEDIATELY STOP DRIVING IF ENGINE KNOCKING, OVERHEATING OR MECHANICAL FAILURE OCCURS. CUSTOMER MUST CONTACT STROKING PISTONS MOBILE MECHANIC LLC BEFORE ANY REPAIRS ARE ATTEMPTED OR THE WARRANTY IS VOID.
•ADDITIONAL LIMITATIONS- THIS WARRANTY DOES NOT COVER FAILURES CAUSED BY OVERHEATING, LACK OF OIL, IMPROPER MAINTENANCE, ABUSE, NEGLECT, RACING, COMMERCIAL MISUSE, AFTERMARKET PERFORMANCE PARTS OR REPAIRS PERFORMED BY ANY OTHER SHOP.
•LIABILITY- THIS WARRANTY IS LIMITED STRICTLY TO THE REPAIR OR REPLACEMENT OF COVERED INTERNAL ENGINE COMPONENTS. STROKING PISTONS MOBILE MECHANIC LLC IS NOT RESPONSIBLE FOR TOWING, RENTAL VEHICLES, LOST TIME OR ANY ADDITIONAL DAMAGES.
*Customer acknowledges, understands, and accepts these terms as a legal agreement before work can be performed*
🌨️ For Our Safety, We Do Not Operate In Inclement Weather
